Data We Collect

We collect personal information including:

• Name
• Phone number
• Email address
• Delivery address

How We Use Your Data

Your data is used to:

• Process orders and payments
• Arrange deliveries and collections
• Send order updates via email or SMS
• Send promotional communications (where consent is provided)

Third-Party Services

We use trusted third-party service providers, including:

• Stripe for secure payment processing
• Google Analytics for website and app performance analysis

Data Sharing with Delivery Partners

To fulfil customer orders, Grociko may share limited personal information with trusted third-party delivery partners.

Information Shared

• Customer name
• Delivery address
• Contact phone number
• Order reference details

Purpose of Sharing

Data is shared solely to complete deliveries and provide delivery-related support.

Data Protection

• Delivery partners must comply with UK GDPR and data protection laws
• Shared data must not be used for marketing or unrelated purposes
• Data is retained only for as long as necessary to complete delivery services

Legal Basis

Data sharing is carried out on the basis of contractual necessity to fulfil customer orders.

Data Protection & Your Rights

We take reasonable steps to protect personal data and do not sell customer information. You may request access, correction, or deletion of your data by contacting info@grociko.co.uk.